Refund Policy

By registering with us or subscribing to our services, you agree to this Refund Policy. It is designed to ensure a smooth and fair experience, based on clear guidelines you are expected to follow. Please read it carefully to avoid any misunderstandings. Please note that this policy may be updated or changed at any time, with or without prior notice.

Refund Eligibility

RDP Plans - We offer a 24-hour money-back guarantee on all RDP plans.

VPS Plans - We provide a 3-day money-back guarantee on VPS plans, allowing you to test our services risk-free.

Dedicated Servers - Please note that dedicated server plans are non-refundable.

All advance deposits are non-refundable; however, these funds can be used to place new orders or pay existing invoices.

Refund Process

To request a refund for RDP or VPS plans, you must provide a valid and clear reason for the request. Our team will make every effort to resolve the issue, and if we are unable to do so, a refund will be issued.

Please note that refunds are not guaranteed if you have violated our Terms of Service (TOS), and refunds will not be provided if the service has been used for illegal or criminal activities. In some cases, we may consider issuing a partial refund at our sole discretion.

Refunds are typically processed within 24 hours and will be issued using the original payment method used for the invoice. If, for any reason, we are unable to process the refund through the original payment method, the refunded amount will be credited to your client account balance.

If you have any questions or require further clarification regarding this Refund Policy, please do not hesitate to contact us.